CoolTeck
Shipping & returns
Andy Rioux Design presents the coolest collection of furniture and home decor products for your home. Shop by categories
Shipping
Shipping Times:
Orders will be processed within 1-5 business days. The approximate shipping time may vary depending on the country you live in. Normally our items are delivered in a time of 7-14 business days in addition to the processing time.
*Please note that these are estimated delivery times only, therefore Coolteck is not guaranteeing any delivery dates.*
Order Cancellation:
We are using an automated Fullfillment system that allows us to send most items out within 12 hours already. This means that we can not guarantee a cancellation of the shipment after this time.
Return & Exchange Policy
We follows a 14-day return policy during which a retailer must inform the supplier that they would like to return an item.
The item must be undamaged, unworn, and unused with tags still attached within 14 days of the notification that the item will be returned.
The supplier will also provide a return/refund policy for any damaged or defective items as long as any claims are placed within the agreed upon 5 days of the item being received.
Customers will contact the retailer with any requests for return and the retailer will then contact the supplier.