CoolTeck
Shipping & returns
Andy Rioux Design presents the coolest collection of furniture and home decor products for your home. Shop by categories
Shipping
Shipping Times:
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Orders will be processed within 1-5 business days. The approximate shipping time may vary depending on the country you live in. Normally our items are delivered in a time of 7-14 business days in addition to the processing time.
*Please note that these are estimated delivery times only, therefore Coolteck is not guaranteeing any delivery dates.*
Order Cancellation:
We are using an automated Fullfillment system that allows us to send most items out within 12 hours already. This means that we can not guarantee a cancellation of the shipment after this time.
Return & Exchange Policy
We follows a 14-day return policy during which a retailer must inform the supplier that they would like to return an item.
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The item must be undamaged, unworn, and unused with tags still attached within 14 days of the notification that the item will be returned.
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The supplier will also provide a return/refund policy for any damaged or defective items as long as any claims are placed within the agreed upon 5 days of the item being received.
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Customers will contact the retailer with any requests for return and the retailer will then contact the supplier.
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