Terms & Conditions

Use of personal information

We take your privacy seriously, and take great care to protect your personal information. It is our intention to always follow current privacy laws and regulations. Through this policy, we aim to inform you of the type of information we collect, and how we use this information. In connection with purchases or sharing of personal information, you agree to have your personal information used as outlined below.

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Information we collect

We collect information you give us or have given us at CoolTeck, or that we have collected through the process payments. The information we have access to includes: gender, name, address, delivery address, telephone number, e-mail address, IP address, order-, payment-, and purchase history.

 

How we use your information

In addition to the above-mentioned uses, your information may also be used for statistical purposes, direct marketing, customer polls, newsletter distribution, and identification. It may also be used for sending text messages, e-mails, and regular mail, and, unless you have opted out. If you would like to opt out of Andy Rioux Design marketing to you as our customer, please contact our customer service department.

Given and collected information may be used to provide you with relevant information and as direct marketing, in addition to improve our website. Use in conjunction with improvements of payment solutions and payment processing includes transfer of your personal information, as outlined above, to outside companies and third-party suppliers for analysis purposes.

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Google

We use Google’s services for analysis and advertising.

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Protection of personal information

We adhere to security routines and utilize strict data security measures to safely store your personal information.

Among other security measures, CoolTeck, uses SSL (Secure Socket Layer) for secure transfer of data over the Internet. Check your browser’s setting to ensure that SSL is not turned off.

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Timeline

When you place an order with CoolTeck,, and thereby agree to share your information with us, we will store your information until you unsubscribe. You can unsubscribe at any time. Any information that we have received without you registering with us will be stored in accordance with time periods established by current regulations, or as long as necessary to fulfill our obligations to you, e.g. for order delivery and warranty fulfilment.

Your information will not be stored longer than allowed by current data protection regulations.

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Changes to our privacy policy

We reserve the right to make changes to this policy at any time and to the extent necessary to meet current legislative or technical requirements, as well as to rectify disruptions in service.

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1. Background

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1.1
These general terms and conditions (the “General Conditions”) apply when you as a consumer (the “Customer”) place an order via www.shopandyriouxdesign.com and related pages, (the “Website”). The agreement is concluded between you and CoolTeck,. Detailed contact information and other information about CoolTeck, are set forth on the Website. The General Conditions are only applicable for Customers that are consumers.

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1.2
The Customer must be minimum 18 years old to order via the Website. CoolTeck, reserves the right to deny or change a Customer’s order (e.g. if the Customer has provided incorrect personal data and/or has aney record for non-payment of debt).

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1.3 
CoolTeck, shall have no liability in case products are sold out, nor for image or typographical errors on the Website, e.g. errors in the product description or technical specification, inaccurate prices and price adjustments (such as changed prices from suppliers, change in currencies) or incorrect information with regards to whether a product is in stock. CoolTeck, is entitled to rectify any such errors and, at any time, to change or update the information. If an inaccurate price has been stated for a product ordered by the Customer, CoolTeck, will naturally notify the Customer accordingly and await the Customer’s approval of the amended price prior to CoolTeck, continuing with the order process. All images on the Website shall be considered solely as illustrations. Such illustrations do not guarantee to reproduce the exact appearance, function or origin of the product. CoolTeck, is not responsible for any information by third parties provided for on the Website.

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1.4
The Website and all its content is owned by CoolTeck, or its licensors. The information is protected by intellectual property and marketing legislation. This means that trademarks, company names, product names, images and graphics, design, layout and information about products, services and other content may not be copied or used without the prior written consent of Andy Rioux Design.

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2. Contracts and Orders

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2.1
In order to place an order through the Website, the Customer must accept the General Conditions. By accepting the General Conditions, the Customer undertakes to comply with the General Conditions in its entirety and acknowledges that he/she has read the information on personal data and consents to the use according to CoolTeck, Privacy Policy set forth here.

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2.2
A purchase agreement is concluded when CoolTeck, has confirmed the Customer’s order and the Customer has received an order confirmation from Coolteckr via e-mail. CoolTeck, encourages the Customer to save the order confirmation for any future contacts with Coolteck customer service regarding the order. The Customer is entitled to cancel its order up until it has been confirmed by CoolTeck,. If the order is cancelled, CoolTeck, will refund any payments the Customer or its pay- or credit card company has made with regard to the order.

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3. Customer Information etc.

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When the Customer places an order, the Customer will be requested to provide some personal data. The Customer confirms that the information provided is correct and complete and is responsible for any errors in the information provided. Information about Cooteck processing of personal data is set forth in CoolTeck, Privacy Policy, which constitutes an integral part of these General Conditions.

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4. Prices, Fees and Payment

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4.1
The prices stated on the Website apply to orders placed on the Website. All prices are presented in $CDN and does include payment- and shipping fees for Canadians.

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4.2
The Customer can pay for its purchase in the manner specified on the Website. CoolTeck, is entitled to charge the Customer already in connection with the order. CoolTeck, reserves the right not to offer all payment methods at all times, alternatively change payment method if the payment method the Customer has selected does not work, for whichever reasons, at the time of fulfillment of the order. Please note that limitations of available payment methods are set forth on the Website.

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5. Special Offers

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CoolTeck, may from time to time provide special offers on the Website which may have more favorable conditions than those set forth in these General Conditions, e.g. with regard to payment or extended right of withdrawal. Such conditions will apply for the duration of the special offer and for the specific products set forth by Andy Rioux Design in connection therewith. CoolTeck, reserves the right, at any time, to withdraw such special offers. Upon termination or withdrawal of a special offer, these General Conditions shall apply without any amendments. Any offers on specific products on the Website are valid only for a limited period of time and until products are sold out.

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6. Delivery and Shipping

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6.1
Products in stock are normally delivered within the number of working days set forth on the Website. Unless otherwise agreed (e.g. in connection with reservation of products not in stock), delivery will be made no later than 35 working days after CoolTeck, has confirmed the order in writing through the order confirmation. Further information about Coolteck delivery of products and the conditions for delivery are set forth here.

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7. Force Majeure

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CoolTeck, is not liable for any delays caused by circumstances beyond CoolTeck, control, e.g. general labour dispute, acts of war, fire, lightning, terrorist attacks, changed governmental orders, technical problems, defects in power- /tele-/computer communications or other communication and defects or delays in the service by sub-suppliers due to circumstances set forth above. Such circumstances shall result in relief from damages and other measures. If any such situation should arise, CoolTeck, shall inform the Customer accordingly both at the beginning and the end of the period for the current situation. If the situation has lasted for more than two months, both the Customer and CoolTeck, are entitled to terminate the purchase with immediate effect.

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8. Changes to our Terms of Service

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CoolTeck, reserves the right to change these General Conditions at all times. Any changes to these General Conditions will be posted on the Website. Changes will become valid once the Customer has accepted the General Conditions (in connection with a new purchase or while browsing the Website), alternatively 30 days after CoolTeck, has informed the Customer of the changes. However, Coolteck recommends that the Customer regularly remains updated on the Website in order to become aware of any changes to the General Conditions.

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9. Conflict Resolution

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Any disputes shall primarily be settled by agreement after discussions with CoolTeck, customer services.

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